Matthew Kent, Institutional Sales Director at Eurotrader, discusses his ambitions for the company, as well as what’s in store for Eurotraders this year.
If you’re ever in need of someone who’s extremely financially fluent, look no further than our Institutional Sales Director, Matthew Kent. Equipped with a strong background in fundraising, complemented by his wealth of experience in the financial environment and his solid product knowledge, Matthew always has his finger on the trading pulse.
Fortunately for Eurotraders, that means we’re able to tap into Matthew’s trading foresight to bring you a host of exciting new features this year.
But before we get to the good stuff, we caught up with Matthew to find out more about his vision and ambitions for Eurotrader.
It’s all about priorities
Fintech is a fickle world, but our vision always remains the same: to be a disruptive fintech group that offers the full circle of banking-payments-trading.
That same vision is crafted around our people and the Eurotrader community, which are both at the heart of everything we do.
“It’s about working with the right people, having the right members of staff and having the right partnerships” Matthew explains. “That way, if we’re called upon, we have the right team and infrastructure to handle absolutely anything.”
But don’t just take our word for it. We have a rich portfolio of highly satisfied clients, many of whom are left blown away by how quickly and efficiently we handle their enquiries. Matthew recalls one client in particular: “He had been around a few different brokerages who usually took a couple of days to respond with a solution. With us, well, we just did what we usually do – responding within the hour – and he got back to us with a ‘wow’!”
Really though, it’s not rocket science. It’s about having priorities, and for us, our priority will always be our clients. That’s why we pride ourselves on providing exceptional customer support, with teams that remain in constant contact with clients until a resolution is reached.
We believe that we have the right recipe in place to create a thriving trading environment: great people, great infrastructure and a fierce commitment to delivering on our promises. Not only does that build trust in our brand among the wider trading community, but it ultimately empowers traders to invest in their future selves.
And the moment you’ve been waiting for: what’s to come in 2021?
Well, we’re absolutely thrilled to unveil a new and improved Eurotrader!
Okay, Eurotrader OGs will know that, at five years old, we’re still a relatively new company as it is. However, we recognise the importance of changing with the times, which is what we’ve accomplished with our exciting new identity and offerings. Matthew shares more:
“We’ve stripped back to the essentials, gone back to the basics, and rebuilt from there. We created the infrastructure so that everything will work harmoniously upon the release of the new website and product offering. We have the platforms, we have the right sort of liquidity providers, we have the right product offering, we’ve done enough testing to make sure our products are steady, and we can do what we say we’re going to do.”
As for our ever-expanding product range, we’re continuing to add to our portfolio with the latest trends and next big things. However, we’re still offering old school products to those who prefer traditional assets, so there’s something for everyone!
As we embark in this new direction, one of our biggest projects has been the launch of the new website. Created with millennials in mind, Eurotrader has transformed into a cool new trading hub, where you’ll find a wealth of videos, podcasts and other great content to satisfy your trading needs.
Better still, we’ve also unveiled our new Eurotrader Academy, an online learning resource centre packed with ebooks and video courses to help you train up and trade up. Our material ranges from the basics to more advanced, so whether you’re a trading novice or forex pro, we’ve got something for you to get stuck into.